Building a Strong Team

Building a Strong Team

Citizens UK (Sponsor Refugees project) is supporting 80 Community Sponsorship groups across the U.K. The charity works with grassroots organisations, and teaches Community Organising. They have shared their top tips for building a strong team.

For further resources, See Citizens UK's course on How to Build a Strong Team here. This is part of Citizens UK's Community Sponsorship Portal, where you will find all sorts of resources.

Building Strong Relationships

"Rounds" & 1-1 Conversations

At your first meeting of the wider group spend some time discussing what has brought you together.

  • What are your hopes and expectations? 
  • What do you want to achieve for the family you will be supporting? 
  • What do you want to get out of the experience personally and as a group?


We always advise that you start every group meeting with 'Rounds' - that is, going round the room and introducing yourselves and everybody answering a relational question, such as:

  • What motivates you to take part in this project?
  • What does “home” mean to you?
  • What helps you to feel safe and welcome?
  • Describe a time when someone has made you feel particularly welcome
  • What do you love most about living in our community?
  • Name one joy and one challenge that you have experienced on this project so far
  • Share something good that happened to you this week

We also advice that you make time to have 1:1 conversations with one another. It is important that you have invest time in building strong relationships between all group members - and not just between the Chair and volunteers. It is these relationships that will take you through challenging times, and strengthen your group. You could:

  • Include time for a 10 minute 1:1 conversation within each meeting
  • Ask people to meet for a 1:1 with someone new between each group meeting


Agree your Group Norms

Take time at the beginning to decide how you will work together effectively as a group. It is important to establish some group "norms", since everyone will have a preferred way of working and communicating. Some questions to consider:

  • How will you plan and work together? Will you meet regularly and make each decision collectively? Or will you designate a clear leader who delegates responsibilities and takes the final decisions?
  • Where and when will you meet? Can parents bring their children?
  • How will you communicate? Some people prefer to communicate by Whatsapp, but others may not even own a mobile phone. (We highly recommend Slack for communications - see here)
  • What will you do if you disagree or have a difficult decision to make? Will an elected chair have the final say? Or will it be a majority vote?
  • How will you decide membership of the group? Is there a way to caution or exclude a disruptive member?
  • What will happen to any remaining assets if you "disband" the group?

We recommend that you write this into a group constitution. This will be a very useful when you have to make difficult decisions down the line.


Invest in your team members

Read our guide below.


Guide to Building an Effective Group.pdf



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